Questions, answered.
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IWANTAHELPDESK is a private workspace for running your business: support tickets, schedules, customers, jobs, invoices and your team in one place.
You pay a base monthly fee, which includes Tickets, plus a flat monthly price for each app you switch on. Your total is shown on the Pricing page.
Yes. Your workspace works right away. You add a card when you are ready to be billed.
Yes. The Assets and inventory app keeps a register of equipment with tags, check out and in, history and value. The Documents app organises policies and guides in folders with versions and department access, and can share a public library on your website.
Yes. The Software app lists every title with its cost, seats and renewal date, shows who has each seat, and adds up what you spend each month, including seats you pay for but do not use.
Yes. Change your apps anytime in Settings. Your next bill adjusts to match.
Yes. Every business has its own workspace, and nobody outside your team can see your tickets, customers or files.
Yes. Your name, logo and colors appear across your workspace, and we can connect your own web address.
Your admins see a notice and get emails right away. You have time to update your card before anything is paused.
Yes. Admins can download a full backup of their workspace at any time.